PRIVACY STATEMENT

SECTION 1 – CONSENT

How is consent obtained?

When you submit personal information to complete a purchase, validate payment details, submit an order, arrange delivery or process a return, you agree that we may collect and use that information solely to fulfill that specific transaction.

If we intend to use your personal details for other purposes such as marketing communications, we will seek your clear, separate consent, or provide you with an easy way to decline.

How to withdraw your consent

If you change your mind after opting in, you may revoke your consent for us to reach out to you, and halt further collection, usage or sharing of your personal data at any time. Simply send a message to support@kaelunas.com.

SECTION 2 – WEBSITE HOSTING & PAYMENT PROCESSING

Our online store runs on WordPress, a widely used website platform that supports our product showcase and customer checkout functions. Your customer and order data is stored securely on our hosting provider’s protected servers.

Payments: Should you use a direct payment gateway to finish checkout, your card information is handled by our trusted payment service provider. All payment data is encrypted following PCI-DSS security standards. Your transaction records are retained only long enough to complete your purchase. Once your order transaction is finalized, this payment data will be removed.

All direct payment gateways comply with PCI-DSS standards maintained by the PCI Security Standards Council, established by major card brands including Visa, Mastercard, American Express and Discover. PCI-DSS rules ensure safe handling of credit card information by our shop and our service partners. You may review our hosting and payment provider’s Terms of Service and Privacy Statement for further details.

SECTION 3 – AGE REQUIREMENT

By accessing our website, you confirm you have reached the age of majority in your state of residence. Alternatively, you confirm you are of legal age and grant permission for minor dependents under your care to use our site.

SECTION 4 – HOW WE HANDLE YOUR PERSONAL DATA

When placing an order within our shop, we collect personal details you voluntarily submit as part of the purchase workflow, such as your full name, delivery address, and email address. While browsing our website, we automatically capture your device’s IP address. This data helps our team identify your browser type and operating system to refine your shopping experience.

Email marketing (where applicable): With your explicit permission, we may send periodic emails featuring new arrivals, store updates, and special promotional offers.

SECTION 5 – THIRD-PARTY SERVICE PROVIDERS

Generally speaking, our external service partners will collect, use, and share your personal information only to the minimum extent needed to carry out their contracted services for our store.

That said, some third-party vendors such as payment processors maintain their own separate privacy policies governing customer data shared for purchase transactions. We recommend reviewing their privacy policies to fully understand how they manage your personal information.

Please note these third-party providers may operate or host facilities in jurisdictions different from yours or ours. If you complete a transaction using their services, your personal data may become subject to the laws of those regions.

When you leave our website or get redirected to an external site or application, this Privacy Statement and our site Terms of Service no longer apply.

External Links Clicking links shown on our store may navigate you away from our website. We are not accountable for privacy practices on external sites, and we advise you to read their privacy disclosures.

Google Analytics Our site uses Google Analytics to understand visitor behavior, including who browses our shop and which pages they view.

SECTION 6 – INFORMATION DISCLOSURE

We may release your personal information if we are legally required to do so, or if you violate our website Terms of Service.

SECTION 7 – DATA SECURITY

To protect your personal information, we follow standard industry safeguards and best practices to prevent unauthorized loss, misuse, access, disclosure, modification or destruction of your data.

When you submit credit card information, it is encrypted with SSL secure socket layer technology and protected via AES-256 encryption. No online transmission or digital storage method can guarantee 100% security. Still, we fully comply with PCI-DSS requirements and implement widely accepted industry security protocols.

SECTION 8 – UPDATES TO THIS PRIVACY STATEMENT

We retain the right to revise this Privacy Statement at any time. We encourage you to revisit this page regularly. Revisions and clarifications go into effect immediately once published on our website. If we make substantial changes to our policy, we will post notice on this page so you understand what information we collect, how we use it, and under what circumstances we may share your data.

In the event our business is acquired or merges with another organization, your personal records may transfer to new owners so they can continue fulfilling orders for you.

SECTION 9 – COOKIES

Cookies are small data files stored on your device. Below we outline the cookies our site uses, so you can choose whether to opt out of cookie collection:

  • _session_id: unique session token. Enables our platform to store session details such as referral source and landing page.
  • wp_visit: no stored personal data. Remains active for 30 minutes after your last visit, used for internal traffic tracking.
  • wp_uniq: no stored personal data. Expires at midnight local time the next day. Counts unique customer visits.
  • cart: unique token, valid for two weeks. Keeps track of items added to your shopping cart.
  • _secure_session_id: unique token for secure browsing sessions.
  • storefront_digest: unique token with no fixed expiry. Used to verify visitor access if our shop is password protected.
  • PREF: short-lived cookie set by Google, tracks visitor origin and site traffic.

You can adjust your browser settings to block cookies, though this may limit some website functions.

QUESTIONS & CONTACT

If you wish to access, correct, edit, or delete personal data we hold about you, submit a complaint, or request additional information regarding our privacy practices, please reach our Privacy Compliance Officer at support@kaelunas.com